Frequently Asked Questions
Knowledge is Power
Here, you’ll find clear answers to frequent questions, making it simple to access the insights you need.
What is a Change Agent?
A Change Agent is someone who drives transformation by challenging existing norms, introducing innovative solutions, and influencing people or organizations to adopt new ways of thinking or operating. Change agents can be leaders, activists, entrepreneurs, or even everyday individuals who push for progress in various fields.
How is Paul Pence different?
Paul Pence stands out because of his precision-driven approach to problem-solving. Instead of brute force with broad, disruptive tactics, Paul operates like a scalpel, not a sledgehammer—focusing on the key element on which the entire system rests, opening up system-wide, self-sustaining solutions. His key distinction is his ability to identify and address unspoken needs—the challenges that aren’t always publicly acknowledged but significantly impact organizations and communities.
Does he have experience in my industry?
With experience spanning chemicals, semiconductors, the public sector, and heavy industry, Paul has a remarkably broad skill set that allows him to adapt across multiple industries. His expertise in organizational development, business process reengineering, and value-driven change is highly transferable, meaning he can navigate complex challenges in nearly any field.
Does Paul Pence offer virtual consultations?
Yes, virtual consultations are available to accommodate clients’ schedules and locations.
Can Paul Pence come here, now?
Yes, for the company that holds his sole annual crisis leadership contract, he will be on the next available commercial or charter flight departing Boston, NYC, or PVD.
Can I still access emergency crisis leadership services without a retainer?
Yes, but emergency service options for non-retainer clients come at a premium price and cannot guarantee immediate availability. Priority is always given to retainer clients, ensuring they receive fast, exclusive access during urgent situations.
Does Paul Pence bring a team or work alone?
Paul Pence operates with hand-picked experts when needed, but in any crisis, the best team is always the one already on the ground—local personnel and embedded experts who need only clarity and certainty to act effectively. Paul’s role is to mobilize existing strengths, ensuring that organizations navigate critical moments with precision and confidence.
How do I get started?
In non-crisis situations, always start with an NDA. A free initial consultation will help assess the scope and requirements of any contract. In crisis situations without an exclusive retainer, availability is not guaranteed.